About the Event
The Gateway to Innovation Conference is the region’s premier single-day event designed for the IT executive community. 1904labs has a limited number of free passes for non-vendor attendees. If you're interested in attending, fill out the form to request your free pass!
AWS’s Connect tools are revolutionizing the patchwork approach to customer service. If you’re stitching together multiple platforms and services (voice, web, mobile, email, etc.) to support customer interactions, your customers feel the pain of a disjointed experience – and you’re spending too much to integrate and maintain disparate best-of-breed technology solutions.
Join us to learn how to deliver seamless, human-like conversational interactions for all channels on a single platform using the latest AI/NLP tools from AWS. We will cover:
- The challenges in customer experience, cost, and analytics that companies face as in-demand customer service channels have expanded
- How you can create a unified, AI-enabled customer service platform that brings together experience and insights to dramatically impact your bottom line
- Why this is a challenge you need to tackle now
Watch the Replay