Decision Science

Evaluating Large Language Models: A Necessity in the Age of Advanced AI

Evaluating Large Language Models is not just important but essential in leveraging their capabilities effectively. It is crucial to approach this evaluation with a standardized and multifaceted methodology, considering the unique and advanced nature of these models.

Is ChatGPT a threat to Google?

Will ChatGPT eventually replace Google as the dominant search method on the internet? Should Google be worried that their long-standing reign as king of search might soon be challenged? 

A Brief History of OpenAI’s Acceleration

AI is the big tech revolution we are facing - and the pace of change is only going to accelerate. OpenAI, the company behind ChatGPT, GPT-4, and Dall-E, has vastly changed the AI landscape in just 5 years. Here's how their models have developed in that time.

4 AI Mistakes That Could Waste Your Business Millions

AI is hot right now. Why is this suddenly the tech everyone is talking about? For one thing, AI has gotten significantly better, even just in the last year. With this, interest in adding AI to enterprise tech stacks has grown exponentially. But, despite what technologies like ChatGPT might suggest, you can’t just flip the switch and turn on AI if you want to achieve actual value. This is what Brandon Fischer and Kelly Hopson spoke about at Gateway to Innovation on April 26, 2023. You can view the full recording of the session, but here’s a recap of the four pitfalls to avoid and how to maximize your AI investment.

Recap: Harness Customer Insights With AI In Your Contact Center

Learn how leveraging AI in your contact center opens a world of data and gives you customer insights that extend throughout your business.

Upcoming Webinar: Harness Customer Insights With Contact Center AI

Watch our experts discuss how AI can unlock customer insights that can deliver true business value, what metrics you should be measuring, and the challenges to be ready for.

The Top Priorities for Enterprise Contact Center Leaders

After speaking with several leaders in the contact center and IT space, here are the most common top priorities we have found.

Panel Recap: One Thing Every Company Must Do Before Leveraging AI

Local leaders talk about what companies must do before leveraging AI.

Why Do I Need Human-Centered Design When There's No Interface?

There’s no interface? You can and should still apply human-centered design and HCDAgile.

The Midwest’s Biggest AI Event Is Now Free

Prepare.ai 2020 kicks off 10/1 and is now free to the public! Join us for our panel discussion with leaders from Mastercard and Charter.

How Do You Apply HCDAgile to Data Projects?

How do you apply the principles of human-centered design Agile (HCDAgile) to data projects? This recap from our October 2019 meetup discusses this question.

"It Wrote That": An Overview of Language Models

Language models capture the intricate relationships between words and exploit those relationships to perform a variety of tasks such as text generation. Learn the history and practical application of language models.

"I Wrote This" Introducing our newest author: A Deep Learning Language Model

Introducing our newest author: A Deep Learning Language Model

Predictive Healthcare: How Machine-Learning Models Can Maximize Patient Care

Designing Decision Science to Drive Business Decisions

Whether the outcome is to inform decision makers in the business or end-users of an application, the Decision Science process puts you on the path to accurate and relevant outcomes.